Other organisations providing support and information


There is a wide range of often independent and charitable organisations who offer advice, resources and support for you and the people you care for.

These organisations often specialise in providing tailored information for people with specific communications or information requirements relating to things like disability, ethnicity, gender or age.    

You can get help from them at any time but many are offering specific coronavirus support or advice during the current pandemic.

You can also find coronavirus information in alternative formats and translated in to different languages on our website here.

The table below brings together some of these organisations that can help but it is not exhaustive. 



Type of support provided  How to access
Relay UK Relay UK helps people with hearing and speech difficulties communicate with anyone over the phone, using the national relay service  www.relayuk.bt.com
Sign Health Sign Health produces regular British Sign Language versions of the latest COVID-19 government guidance www.signhealth.org.uk/coronavirus/
Royal Institute of Blind People (RNIB) RNIB is working with the government, NHS and businesses to ensure information is accessible


Contact RNIB about inaccessible information here: campaigns@rnib.org.uk

Find information about how to make your information accessible here.

Public Health England (PHE) Public Health England is uploading audio, large print and information in other languages on the national coronavirus guidance www.campaignresources.phe.gov.uk 
Mencap Mencap provide advice and support on coronaivirus for people with neurodiversity or learning disabilities.  www.mencap.org.uk/advice-and-support/health/coronavirus-covid-19
Macmillan Macmillan provides the latest coronavirus information and guidance for people living with cancer  www.macmillan.org.uk/coronavirus/cancer-and-coronavirus 
Mind  Mind is a national mental health charity, providing practical advice and support on mental wellbeing and coronavirus www.mind.org.uk
The Mental Health Foundation  The Mental Health Foundation is a national mental health charity providing  support on mental health and wellbeing www.mentalhealth.org
Doctors of the World Doctors of the World provide coronavirus advice in 43 languages www.doctorsoftheworld.org.uk/coronavirus/information/
Liverpool Community Development Services (LCDS) LCDS is a service designed to support Liverpool's BME communities improve and understand mental health issues affecting them.  www.psspeople.com/whats-happening/news/introducing-liverpool-community-development-services
The BME Community Development Work Project - Sefton CVS The project works in partnership with others to tackle discrimination and inequalities in the way health and social care services are delivered.  www.seftoncvs.org.uk/projects/bme
BME Community Development Service - SHAP The service is delivered by SHAP to tackle discrimination in the NHS and mental health services and to address poor access by BME communities.  www.shap.org.uk/housing-support/knowsley/bme-community-development-service/
Migrant Help UK Migrant Help protect people affected by displacement and exploitation.  www.migranthelpuk.org/contact
Sickle Cell Society  The Sickle Cell Society provides general information and guidance on coronavirus and sickle cell disorder.  www.sickecellsociety.org/coronavirus-and-scd/
Thalassemia Society The Thalassemia Society provides guidance for people diagnosed with thalassemia.  www.ukts.org/heads-up/coronavirus-information/
Royal College of Obstetricians & Gynaecologists Find resources for pregnant women and their families. 


Stonewall Find resources and support for the LGBT community.  https://www.stonewall.org.uk/about-us/news/covid-19-%E2%80%93-how-lgbt-inclusive-organisations-can-help
Citizens Advice Sefton Provide free, impartial, confidential advice to help people solve legal, financial, benefit, employment, housing, consumer and other problems.  Seftoncab.org.uk