EPEG

What is EPEG?

EPEG is our engagement and patient experience group that brings us together with patient representatives and key partners from across health and care in Sefton.

It helps us ensure that the views and experiences of our residents about their local health and care services are heard and taken into consideration. This feedback is important to us, as it helps us to improve and develop the quality of the services we commission, so they are ‘patient centred’ and better focused around the needs of our residents.

This feedback also supports us in the development of our commissioning priorities and contributes to the wider integrated commissioning plans across Sefton.

Membership of the group

As this is a Sefton wide group it supports the work of both NHS South Sefton and NHS Southport and Formby CCGs, and is jointly chaired by the governing body lay representatives for patient and public involvement from both organisations.

You can see membership of the group below:

What EPEG does:

  • Assurance and statutory duties – it provides us with ongoing assurance and advice about our statutory responsibilities around engagement and consultation, including Equality and Diversity requirements. This is of particular importance to our commissioning staff who require ongoing advice and support as they develop and plan for changes to local health services.
  • Reporting - EPEG is accountable to our Governing Body via our Quality Committee, which receives an EPEG report at its meetings. The report summarises key areas of EPEG’s work and highlights any health service issues the group has identified from the reports and feedback it receives from providers and partners
  • Monitoring involvement and patient experience in the services we commission - the group examines patient experience data from our provider organisations, such as hospitals and community services. This can then be compared with feedback collected by Healthwatch Sefton and our other partners who make up the group. This helps us to spot trends and issues early, so they can be escalated and addressed by our Quality Committee who the group reports to. We also review the engagement and consultation activities of our providers and partners where their plans affects our local residents  
  • Planning engagement – through its expertise and networks, the group provides valuable advice and support as we plan engagement projects and activities across Sefton. This helps to ensure that as many local people as possible have the opportunity to get involved in our work, particularly those minority groups who are traditionally harder to reach, such as homeless residents.
  • Coordinating communication and engagement networks - the group supports the development and coordination of  effective communications and engagement networks between partners, local groups and Sefton residents. This underpins and strengthens the work that the group does to encourage local people to get involved in our work

How EPEG has supported our work

Below are some examples of the engagement projects that EPEG has recently been involved in and supported:

You can find out more about these engagement projects by clicking on the links.