Previous exercises

You can find out about our previous exercises where we have involved residents and partners in our work by selecting the links below. We also publish case studies of how we use your views to inform our work.

New ways to give feedback on North West Ambulance Services to help shape services

Date Exercise Ended - Tuesday, October 13, 2020

North West Ambulance has launched three new ongoing surveys, to make it easier for people to routinely share their experience of the trust’s services. The trust is encouraging anyone who has recently used its services to provide feedback, to find out what it is doing well and where it may be able to improve. You can do this by completing one of its patient surveys.



Have your say in shaping the future of NHS complaint handling

Date Exercise Ended - Friday, September 18, 2020

The Parliamentary and Health Service Ombudsman has been working with the NHS and other public service organisations, members of the public and advocacy groups to develop a shared vision for NHS complaint handling. This is called the Complaint Standards Framework.  Have your say in shaping the future of NHS complaint handling by taking part in the survey.


SEND parents and carers invited to share their views

Exercise Updated On - Wednesday, September 16, 2020

We are supporting Sefton Council to gather the views of parents and carers of children and young people with Special Educational Needs and Disabilities (SEND) on their experiences of services.



GP patient survey

Exercise Updated On - Monday, July 13, 2020

The GP patient survey is your chance to provide your views on your GP practice.


Healthwatch Sefton COVID-19 survey

Date Exercise Ended - Saturday, May 30, 2020

Healthwatch Sefton is looking for help to identify how COVID-19 is affecting people’s access to health and care services.



#DeclareYourCare campaign

Exercise Updated On - Wednesday, March 11, 2020

We're supporting the CQC's #DeclareYourCare campaign, encouraging people with a learning disability or autism, their family, carers and advocates to feedback on care.


Speak up and help improve health and care services in Sefton

Date Exercise Ended - Sunday, January 19, 2020

Healthwatch Sefton is launching its #SpeakUp2020 campaign so you can tell the local champion for health and social care about your experiences and the changes that you would like to see made locally.