Litherland Walk-in Centre urges all patients to use telephone appointment system

Thursday, April 29, 2021

As we attempt to return to normality and lockdown rules are relaxed, North West Boroughs Healthcare is reminding all patients to use the telephone triage and appointment system.

This is to comply with Government advice around social distancing and maintain safety.

Despite Litherland Walk-in Centre being unable to offer a 'drop-in' service, NWBH is seeing increasing numbers turn-up without an appointment, which is why the trust is urging patients to call in advance on: 0151 475 4667.

If you attend without an appointment, you either won't be seen that day or will have to wait outside as the waiting rooms are no longer in use.

Litherland Walk-in Centre still has two separate treatment areas:

  • The Field Lane entrance remains closed and only potential Covid-19 patients will be able to enter and exit the main walk-in centre entrance in Field Lane. *Please note the walk-in centre does not offer Covid tests.
  • Patients who don't have Covid-19 symptoms but are acutely unwell or attending for minor ailments, injuries or dressings, will be seen and treated in another part of Litherland Town Hall, accessed from the Hatton Hill end of the building.

For the safety of patients and staff, this is why we are requesting all patients book an appointment in advance, so assessment and treatment can be directed to the correct site by experienced staff.

For further information visit: www.nwbh.nhs.uk/walk-in-centres

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